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Roundtable Study · 2017

MLS 2020 Agenda

A large MLS industry research project was undertaken between June and August 2017 to identify the most significant issues facing the MLS industry over the next 30 months. These findings were released on September 7, 2017 in an all-encompassing study, the “MLS 2020 Agenda.”

The study was commissioned by the Roundtable, a thought leadership group whose goal is to advance the broker’s business and to foster dialogue amongst industry participants and, when appropriate, issue an opinion. Research and compiling of the report was undertaken by T3 Sixty, the leading management consultancy in the residential real estate brokerage industry.

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MLS 2020 Agenda report cover
Published
September 7, 2017
Commissioned by
The Roundtable, then operating as the MLS Roundtable
Research by
T3 Sixty
Length
42 pages
Format
PDF · 9.5 MB
Based on
Interviews with 30 of the most influential companies and executives in the MLS space, conducted June–August 2017.

This study was published when the Roundtable operated under its former name, the MLS Roundtable. The press release is reproduced as issued.

The other agenda

Two agendas, five years apart

MLS 2022 Agenda report cover
Published September 30, 2019

MLS 2022 Agenda

Outlines what did, and did not, happen since the MLS 2020 Agenda, and closes with eight recommended strategies for brokers and MLSs to take.

Visit Report

New Think Tank Group Identifies Solutions to Evolve the MLS

SAN JUAN CAPISTRANO, CA — September 7, 2017

Despite the fact that real estate Multiple Listing Services (MLS) are critical to the real estate industry, much of their structure and technology is inefficient and outdated. However, 28 real estate brokers and leaders have proposed solutions to transform the MLS of today into the future.

These findings are being released today in an all-encompassing new study, the “MLS 2020 Agenda.” The study was commissioned by The MLS RoundTable, a new think tank comprised of seven of the foremost MLS member organizations – including the nation’s three largest – which collectively serve approximately 300,000 real estate professionals. T3 Sixty, the leading management consulting company in the real estate industry, undertook the study.

The “MLS 2020 Agenda” features the frank opinions from leaders representing the most important MLS constituents, from customers and MLS leaders, to real estate brokers/owners like Lennox Scott and Helen Hanna Casey, technology vendors like CoreLogic and Black Knight, association leaders like the newly appointed CEO of the National Association of Realtors, Bob Goldberg, as well as other large players such as Zillow, The Realty Alliance and the Real Estate Standards Organization (RESO).

“We are well beyond disruption,” says David Charron, Chief Strategy Officer of Bright MLS and spokesperson for The MLS RoundTable. “MLSs can no longer stand down while their brokers continue to bear the brunt of the challenges facing our industry,” said Kathy Condon, CEO of MLS Property Information Network and past president of CMLS. “We must keep building on the solid foundation of MLS and the brokers we serve,” Tom Hurdelbrink, CEO of Northwest MLS added.

“The study pinpoints solutions for addressing the key issues the MLS industry is wrestling with,” says Stefan Swanepoel, CEO of T3 Sixty, and author of the study, the DANGER Report and the annual Swanepoel Trends Report. “Making the MLS more current and relevant for real estate professionals will have to include leveraging more present-day technologies, improving data standards and accelerating consolidation,” he said.

“There is seldom consensus on anything in our industry these days,” says Art Carter, CEO of California Regional MLS, the nation’s second largest MLS in the nation. “The MLS RoundTable hopes to bridge that gap.”

The 40-page study can be downloaded at www.MLS2020Agenda.com.